SHIPPING POLICIES:

Items that are in stock are shipped within 24-72 hours upon receipt of payment confirmation. If an item is unavailable you will be notified immediately. Our products are shipped using US Postal Service and the rates are calculated based upon the location the products are shipped to. KB Ranch House  is not responsible for damage due to shipping. A delivery confirmation is provided on each shipment for tracking purposes. It will be the responsibility of the buyer to contact the US Postal Service in the event the packages become lost or stolen. We are not responsible once the merchandise has been shipped. We Ship within the United States Only. We do not ship to Post Office Boxes.


RETURN POLICIES:

Items must be returned within 7 days after the buyer receives the item. The buyer is responsible for all return charges including the cost of shipping the item back to the seller. Buyer will be able to exchange the item for merchandise of equal value. Merchandise must be returned in the original condition and packaging. Items must not be worn or used. Please include a copy of your invoice with the product. Please send the products back to our address listed on the invoice. Should you have any questions please do not hesitate to contact me kbranchsales@hughes.net Custom Order and Sale Merchandise is non-refundable. KB Ranch House  is not responsible for merchandise that has been shipped and is lost or stolen.

COWHIDE PRODUCTS, LEATHER ARE NATURAL AND CAN VARY DUE TO COLOR, SHAPE, TEXTURE AND SHADE OF THESES PRODUCTS SHOWN ON OUR WEBSITE.


PAYMENT:

Payment is to be made prior to shipping any merchandise. The information we collect from you is used only for the purpose of processing your order. We respect your privacy and the information is personal and confidential. We will not share information with others.